SeeBeyondBorders recognises the importance and value of listening and responding to concerns and complaints. We are committed to achieving the highest standard we can in every area of our work and to continuous improvement. This applies to our program delivery, fundraising and accountability to our stakeholders generally.
Our Complaints & Feedback Handling Policy sets out to establish clear guidelines and procedures for how SeeBeyondBorders handles complaints and feedback in general. Receiving feedback and complaints is one of the most important ways of learning what we need to do to improve our work. To make a complaint or provide feedback you can contact us through the following email address or at the addresses, phone below. If you would like any other information please complete the web form below.
Email: [email protected]
If you would like any further information, complete the form below or call SeeBeyondBorders on +61 2 9960 7077.
1-3 Gurrigal Street,
Cham Kar Samrong II Village,
Battambang City, Cambodia
Greater London, SW12 9QR UK [email protected]